Refund Policy

We want you to be happy with the service. If it does not meet your expectations, you can ask for a full refund within 7 days of buying.

Who can ask

• Any customer, within 7 days of payment.
• 1, 3, 6, 12 and 24-month plans. The 24-hour pass works as a trial and is not covered by this guarantee.

How to ask

Contact support on WhatsApp +44 7882 533020 with the email or number you used to buy. Before refunding we try to fix the problem with you: very often it is a simple setting.

How long it takes

Refunds are processed within 5 business days to your original payment method. Access to the service ends when the refund is made.

Your rights under Australian Consumer Law

This guarantee is in addition to your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under that law, and this policy does not limit them.